
A 2024 survey conducted in regional NSW, shows the value that locals put on having a physical bank branch and face-to-face banking services. The results show:

A 2024 survey conducted in regional NSW, shows the value that locals put on having a physical bank branch and face-to-face banking services. The results show:

Despite numerous inquiries and recommendations, there is currently no support to help regional banks provide the infrastructure and services to regional, rural and remote communities, including the older Australians, people living with disabilities, First Nations communities and the small businesspeople who live and work there.
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We believe that banks have a community service obligation to properly service their customers, regardless of where they live.
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